What are minimum annual pension payments?
Account-based pensions require a minimum amount to be paid out each financial year.
We calculate the minimum annual payment based on your client’s account balance as of 1 July each year.
If your client's cash balance isn't enough
If your client doesn’t have enough cash in their Cash Account to meet the minimum pension payment for FY25/26, you’ll need to arrange a sell down of some assets to top up their available cash before their next pension payment.
Pension payments above the minimum requirement
As long as your client has enough cash in their Cash Account, we’ll pay the pension amount they’ve requested.
If there isn’t enough money in their Cash Account to pay that amount, we’ll manually adjust it to the minimum payment that’s still required for the year.
Future pension payments in the new financial year will be calculated based on the most recently selected pension payment amount and payment frequency from the previous financial year, with adjustments for any indexation or fixed rate increases your client has requested. If your client made changes to their selected pension amount throughout the year, please review the latest pension details.
Please review the newly calculated amount straight after our recalculation period. This ensures it meets your client’s expectations and helps avoid an ad hoc payment request after your client receives their first pension payment in the new financial year.
How can I increase or decrease my client's pension payments?
You can view Change pension payments in Help Centre for more information.